Terms and Conditions FAQ'S

SHIPPING 

When will my order ship?
Ready To Ship (RTS) sets: Ship within 2-3 business days.
Made To Order (MTO)/Custom sets: Processing time is 2-3 weeks! These orders possibly can be created much sooner.

When will my order arrive?
All packages will arrive via USPS, shipping takes approximately 3-5 business days. (This time frame refers to AFTER your package has been dropped off at USPS)

Do you ship internationally?
Currently we are only shipping in the US. We will be including international shipping in the near future!  

My package is lost/Marked as delivered but I did not receive it, what do I do now?
After your package has been picked up by USPS Candy Paint Nails is NOT held liable for shipping, transit, delivery or damages.
If USPS has marked your package as delivered but you have not received it please reach out to your local Post Office and/or file a claim directly with USPS at http://www.usps.com/help/claims.htm
PLEASE make sure your address is entered correctly, look out for misspelling and always include apartment or unit numbers. Candy Paint Nails is NOT required to provide any refunds, exchanges or credits for an insufficent address\shipping occurrences.

My package was returned, are you able to resend it?
Absolutely! Please contact us asap to verify we received the return. We then will resend out any returned packages after the RE-SHIPPING FEE has been paid.

We do understand mishaps occur, if you have any issues with your order never hesitate to reach out to us at [email protected] we are more than happy to assist you!

PRESS ON NAILS

How do I know what size to order?
Please refer to our size guide in our "HOW TO" tab to make sure your nails are the perfect fit! Please measure correctly, being that orders are final sale we are not held responsible if nail sets are ordered with the incorrect sizes.

Are your Press On Nail sets reusable?
Yes, my favorite thing about press on nails is that you can have a instant set available again and again. Please visit our "HOW TO" tab for more details.

How long will my nails stay on?
This all depends on how well you prep your natural nails before applying your press on's and how rough you are on your hands. With proper care and our high qualilty nail glue, they can last anywhere between 1-3 weeks! Please visit "HOW TO" tab or instruction card included with your order for details. 

How many nails are included with my order? Each set includes 10 nails. 

What is included with my Press On Nail order?
Each nail set comes with a prep kit containing a nail file, nail buffer, cuticle pusher, quality nail glue, alcohol pad and a goodie bag. 

DO YOU ACCEPT RETURNS OR EXCHANGES?
Our Press On Nail sets are handmade with custom designs just for you therefore we DO NOT accept any returns or exchanges and ALL SALES ARE FINAL. This is also for sanitary purposes, even though our sets are resuable, they should only be reused by you :)


CANDY PAINT NAILS IS NOT LIABLE FOR ANY ALLERGIES OR INJURIES OF ANYKIND.

BY PLACING A ORDER WITH CANDY PAINT NAILS YOU ARE IN FULL AGREEMENT OF THESE TERMS AND CONDITIONS.

WE TRULY APPRECIATE YOUR SUPPORT OF OUR SMALL BUSINESS, THANK YOU FOR SHOPPING WITH CANDY PAINT NAILS!
STAY SWEET XOXO